Shipping policy

 

 

Dispatch
Every order is handmade and poured by us in Carlisle. We aim to dispatch within 2 working days. In busy periods, such as the run up to Christmas, this can take longer. We'll always do our best to keep you updated.

Delivery
We send orders with Royal Mail 48, which usually arrives 2 to 3 working days after dispatch.

Delivery cost
Free UK delivery on orders over £30. Under £30, delivery is charged at checkout.

Overseas
We don't currently offer overseas shipping.

Problems with your delivery
If your order is damaged or hasn't arrived when you expected, email victoriancandleco@gmail.com and we'll put it right.